COMMISSIONS

Welcome to BG and ZEE Commissions.

We are very happy to work on personal commissions. Please read below for more information.

If a creation you would like is not listed for sale please reach out to BG&ZEE directly through the contact information provided.

I may not have listed a sculpture in the shop or if sold I can create a similar piece to something within my Gallery.

Or maybe I could create something new based on your own ideas.

Commissions

For custom sculpture orders, please visit the Creations Gallery and explore the collection of unique polymer clay sculptures.

Here you will be able to see the variety of work available including previously commissioned pieces.

This will give you a great idea of our style and capabilities and showcase how we could create something for you.

The next step would be to contact us using the contact information provided and talk to us about your idea or how we could create something similar to an existing sculpture.

A detailed quote will then be provided based on the time, size and detail required.

If you then decide to go ahead with your sculpture we would agree the price and terms of completion.

We would then require a 50% non-refundable deposit before any work could be started.

Please be sure to ask any questions you may have and allow time for your sculpture to be created.

Returns and Exchanges

We want you to be happy with your sculpture, so all available steps will be taken to ensure that you are pleased with our work.

But please note that Custom Orders are not returnable.

Damaged or Lost Items

Please check your item for damage upon receipt of your custom order.

If there is a problem and your sculpture has been damaged please contact us immediately with the details and photos of the damage.

We will always do our best to ensure that all sculptures are received in perfect condition, but if damage has occurred we will do all we can to resolve the situation.

We will always inform you of the tracking details when your item is dispatched, but if you have not received your package or the tracking has not been updated for a long time please contact us. If a package has been marked on tracking as delivered, any losses are not our responsibility.

Privacy

We always respect your privacy and data at BG and ZEE and will not share your personal information with any third parties, except where necessary to process your order.

If you need any further detail of our privacy policy you will find a link in the footer of the website.

If you have any questions or concerns or you would like any further information please contact us

Shipping

Like all orders your sculpture will be sent with tracking details which you will receive as soon as your order is despatched.

Shipping rates are based upon size and weight and the destination of the order.

We do ship internationally, but customers are responsible for any customs duties or import taxes.

We are not responsible for any delays due to customs.